Refund Policy

We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.

Eligibility for Returns
To be eligible for a return, the item must be:

  • In the same condition as received
  • Unworn and unused
  • With original tags intact
  • In original packaging
  • Accompanied by the receipt or proof of purchase

How to Initiate a Return
To start a return, please contact us at topmallclothing@gmail.com. If your return request is approved, we will provide:

  • ⁠Return shipping instructions
  • Details on how and where to send your package
Important: Items sent back without prior return approval will not be accepted.

For any return-related queries, you can always reach us at topmallclothing@gmail.com.

Damaged or Incorrect Items
Please inspect your order immediately upon delivery. If you receive a damaged, defective, or incorrect item, contact us right away so we can assess the issue and resolve it promptly.

Exchanges
To receive a different item:

  • Return the original item first
  • Once the return is approved, place a new order separately
This ensures faster processing and availability.

Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

  • Approved refunds will be processed to the original payment method within 10 business days
  • Processing time may vary depending on your bank or payment provider
If more than 15 business days have passed since your refund was approved, please contact us at topmallclothing@gmail.com.